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Human Resources IQ



The Human Resources IQ advisory board consists of key thinkers and thought leaders in the Human Resources space. These seasoned industry experts guide the topics on the Human Resources IQ site in addition to frequently contributing content and media. These industry leaders were selected due to the caliber of their work within their respective areas of expertise.


Leadership

William Cohen, Ph.D.
President
The Institute of Leader Arts

Marshall Goldsmith
Author



Metrics

Dr. Jac Fitz-enz
Human Capital Source
Founder and CEO

Jack Phillips
Chairman/President
ROI Institute

Avi Singer
Director, Organizational Development
Undertone Networks



Training/Learning

Greg Inozemcev
Leadership Facilitator
Jetblue

Edward Trolley
Author



Compensation/Benefits

Angie Keller
Executive Director
Cox Communications, Inc.

Jason Lauritsen
Vice President of Human Resources
Union Bank and Trust



HR Law

Devora Lindeman
Senior Counsel
Greenwald Doherty LLP

Diane Pfadenhauer
EPA Advisors



Talent Management

Anna Tavis
Head of Global Talent Management
PineBridge Investments

Kee Meng Yeo
Director, Global Learning & Development
Amway



Social Media

Jenny DeVaughn
Director, Social Strategy
Bernard Hodes Group

Eric Winegardner
VP of Client Adoption
Monster.com



Moderators

Allan Hoving
Online Community Director
Human Resources IQ

Katherine Mehr
Senior Editor
Human Resources IQ






 

About our Advisors


William Cohen, Ph.D.


Bill Cohen was Peter Drucker’s first executive Ph.D. graduate at what is now the Peter F. Drucker and Masatoshi Ito Graduate School of Management. His latest book is A Class with Drucker: The Lost Lessons of the World’s Greatest Management Teacher (AMACOM, 2008). Cohen is the president of The Institute of Leader Arts and a retired Air Force general. He can be reached at www.stuffofheroes.com.


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Marshall Goldsmith


Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better–by achieving positive, lasting change in behavior: for themselves, their people and their teams.

The American Management Association named Goldsmith as one of 50 great thinkers and leaders who have influenced the field of management over the past 80 years. Major business press acknowledgments include: Business Week—most influential practitioners in the history of leadership development; The Times (UK)—50 greatest living business thinkers; Wall Street Journal—top 10 executive educators; Forbes—five most-respected executive coaches; Leadership Excellence—top five thinkers on leadership; Economic Times (India)—five rajgurus of America; Economist (UK)—most credible executive advisors in the new era of business; and Fast Company—America’s preeminent executive coach.

Goldsmith’s Ph.D. is from UCLA. He teaches executive education at Dartmouth’s Tuck School and frequently speaks at leading business schools. He is a Fellow in the National Academy of Human Resources (America’s top HR honor), and his work has been recognized by almost every professional organization in his field. In 2006 Alliant International University honored Goldsmith by naming their schools of business and organizational studies the Marshall Goldsmith School of Management.

Goldsmith is one of a select few advisors who have been asked to work with over 100 major CEOs and their management teams. He is co-founder of Marshall Goldsmith Partners, a network of top-level executive coaches. He served as a member of the Board of the Peter Drucker Foundation for 10 years. He has been a volunteer teacher for U.S. Army Generals, Navy Admirals, Girl Scout executives, International and American Red Cross leaders—where he was a National Volunteer of the Year.

Marshall’s 24 books include: The Leader of the Future (a Business Week best-seller), Coaching for Leadership and Succession: Are You Ready? (in the Harvard Business Memo to the CEO series).

Over 200 of his articles, interviews, columns and videos are available for viewing and sharing online (for no charge) at www.MarshallGoldsmithLibrary.com. Visitors to this site have come from 188 countries and have viewed over 2.1 million resources.


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Dr. Jac Fitz-enz


Dr. Jac Fitz-enz is acknowledged as the father of human capital strategic analysis and measurement. He published the first human resources metrics in 1978 and benchmarks in 1985. Recently, he was cited as one of the top five “HR Management Gurus” by HR World, and by SHRM as one of the 50 persons who have “significantly changed what HR does and how it does it.” In 2006, IHRIM presented him with the Chairman’s Award for Innovative Excellence in Information Management.

Dr. Fitz-enz has published eight books and over 230 articles, reports and book chapters on measurement and management. He is the only two-time winner of the SHRM Book of the Year. His 2001 The ROI of Human Capital is the only total system model for valuing HR services. Dr. Fitz-enz has trained more than 85,000 managers in 45 countries. His monthly column, "Leading Edge," appears in Talent Management journal.

In June 2007 he organized a group of 20 companies to build out HCM:21™, his model that aligns, integrates and predicts the effects of HR services and measures leading indicators and intangibles. Contact Dr. Fitz-enz at drjac@humancapitalsource.com, (408) 223-7750 and www.humancapitalsource.com.


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Jack Phillips


Jack J. Phillips, Ph.D. is chairman of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking and research. Phillips provides consulting services for Fortune 500 companies and major global organizations.

His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Dr. Phillips has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional bank and as management professor at a major state university. On two occasions, Meeting News named Dr. Phillips as one of the 25 Most Influential People in the Meetings and Events Industry, based on his work on ROI. The Society for Human Resource Management presented him an award and honored Phillips's ROI study with its highest award for creativity. The American Society for Training and Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI.

Dr. Phillips has undergraduate degrees in electrical engineering, physics, and mathematics; a master's degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama.


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Avi Singer


Avi Singer is an Organizational Development professional who has held various Learning and Organizational Development Positions at Blue Man Group, Google and DoubleClick. At DoubleClick he was responsible for designing a hiring model that doubled the organization’s size from 700 to 1500 employees in just two years. In addition, he was responsible for developing the change management strategy for a $3.2 billion acquisition of DoubleClick by Google. He has introduced various organizations to new models for management and leadership development, learning through social networks and talent/succession management. Prior to joining the corporate world Avi spent 5+ years in the Education and Not-for-Profit sector. Singer has graduate degrees in organizational psychology and marriage and family therapy. He is currently excited about social networks, change management and leadership development.

 


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Greg Inozemcev


Greg Inozemcev is a Leadership Facilitator with the Organizational Effectiveness team at JetBlue Airways. Greg is responsible for diagnosing elements of organizational dynamics and designs and facilitates interventions aimed at closing performance gaps at the individual, group and organizational level. He has led initiatives focusing on leadership development, coaching, change management and team effectiveness.

Prior to JetBlue, Greg worked primarily in Human Resources functions in financial services, national retailers and non-for-profit organizations. Greg holds an MA in Social-Organizational Psychology from Teachers College, Columbia University and is a practitioner of a variety of assessments and instruments such as the MBTI, FIRO-B, Strength Deployment Inventory, and Denison 360-degree Leadership Development Survey.
 


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Edward Trolley


Edward Trolley is widely recognized for having started the training outsourcing industry when he orchestrated the first comprehensive training outsourcing deal between DuPont and The Forum Corporation in 1993. After joining The Forum Corporation, Trolley continued to advance this outsourcing concept with leading companies such as The Moore Corporation, NCR, Texas Instruments, KPMG Canada, SmithKline Beecham, Irving Oil and other organizations around the globe.

Prior to entering the training outsourcing provider space, Trolley spent 26 years with DuPont where he held a variety of progressive leadership positions in three of DuPont’s strategic business units and two of its functional organizations. In his last role, he was head of DuPont’s Training and Education where he oversaw and guided the training and education for the 110,000-person multi-national corporation.

In 2002, Trolley was named as one of the “100 Superstars of HR Outsourcing” by HRO Today magazine, and in 2007 he was recognized as one of the industry’s 20 most influential people in training by TrainingIndustry.com.

Trolley is co-author of the book, Running Training Like a Business. He is also a contributing author to two ASTD published books, Building Learning Capability Through Outsourcing and Lies About Learning. Trolley is a highly requested presenter at industry conferences and his concepts and ideas have been included in hundreds of business publications around the globe.


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Angie Keller


Angie Keller has over 20 years of human resources experience gained through a variety of corporate leadership and consulting roles in companies such as Cox Communications, Georgia-Pacific, Equifax, Unisource Worldwide and Hay Management Consultants (HayGroup). She holds an M.B.A. from Kennesaw University and a B.S. from Auburn University. She has also earned the Certified Compensation Professional (CCP) designation. Keller is a member of WorldatWork, Atlanta Area Compensation Association (AACA), Georgia 100 and the Cable and Telecommunications Human Resources Association (CTHRA).

Keller’s background includes workforce strategy, performance management, sales compensation, executive compensation, broad-based employee rewards, work-life, HR communication, HR information systems and merger and acquisition change management.


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Jason Lauritsen


Jason Lauritsen is the Vice President of Human Resources for Union Bank and Trust, a regional financial services organization headquartered in Lincoln, Nebraska. His HR experience spans from owning an executive search firm to leading large corporate HR organizations. He is also a writer and speaker on various topics in human resources, leadership and professional development. 


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Devora Lindeman


Devora L. Lindeman is Senior Counsel for HR Compliance & Consulting with Greenwald Doherty LLP, a labor and employment law firm exclusively representing management in relationships with employees and unions, with offices in New York, New Jersey, Connecticut and Pennsylvania. She provides management training to employers and employer associations on these and other topics. Lindeman joined Greenwald Doherty in 2007 with many years experience in management-side labor and employment law. Previously an attorney at Proskauer Rose, LLP, she divided her practice between human resources consultation and court and agency litigation. Lindeman spent a number of years at a labor and employment boutique firm prior to that. Since she has a business background, she understands employers’ needs and works with them to creatively solve employee issues. Much of her practice involves counseling clients on issues that arise daily, such as responding to workplace discrimination or harassment complaints, dealing with wage and hour compliance issues, accommodating individuals with disabilities, dealing with leave laws such as the Family and Medical Leave Act and routinely addressing the other myriad of situations that arise on a daily basis when one has employees. She also reviews and drafts employee policies and handbooks and assists employers with employee agreements, such as non-compete and confidentiality agreements, as well as those involved with reductions in force. Lindeman has also lectured to trade and business associations on various employment law topics.

Lindeman received her undergraduate degree from Sarah Lawrence College and graduated from Rutgers School of Law—Newark with Highest Honors. During law school, she served as the Notes & Comments Editor for the Rutgers Law Review. On graduation, she was inducted into both the Order of the Coif and the Order of the Barrister. She then clerked for the Honorable Stanley R. Chesler, U.S.M.J., in the District of New Jersey. Lindeman has practiced management-side labor and employment law ever since. She is admitted to practice in New York and New Jersey.


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Diane Pfadenhauer


Diane Pfadenhauer has served in roles as in-house labor and employment counsel and senior vice president of human resources & administration. Pfadenhauer has trained hundreds of HR, legal and other professionals, been responsible for strategic planning, compliance, conducting investigations of alleged discrimination and harassment, policy development, compensation, performance improvement, union relations, real estate and facilities management and risk management. She has worked extensively in the benefits area, has merged and consolidated plans, served as plan trustee and fiduciary and has developed innovative ways to save her companies millions of dollars while reducing the potential for liability.

Companies with whom Pfadenhauer has worked range from global Fortune 500 to regional non-profits. She has served in a variety of roles including Vice President of Human Resources for ASCAP (The American Society of Composers, Authors and Publishers); Senior Vice President of Human Resources and Administration of Executive Telecard, Inc. (d.b.a. eGlobe; NASD: EGLO); Head of HR and Labor & Employment Counsel for Queens Group, Inc. (a division of International Paper Corporation) and held senior level positions at Nikon, Inc.

Pfadenhauer is a member of the New York State Bar. She is a member the American Bar Association, the New York State Bar Association, the Suffolk County Bar Association, the Turnaround Management Association, and the Society for Human Resources Management. She serves on the EEO Committee and the Committee on Employee Benefits of the Labor and Employment Section of the New York State Bar Association. Her articles on employment law and human resources have appeared in industry publications such as HR Magazine, HR Advisor Journal (published by Thomson/West), The Journal of Private Equity, and the Daily Bankruptcy Review (published by Dow Jones). She is a past president of the Long Island Chapter of the American Society for Training & Development and is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute. She was recently awarded the New York State Liberty Award for her Pro Bono work in Louisiana following the devastation of Hurricane Katrina.

Pfadenhauer received her law degree, cum laude, from St. John's University School of Law where she was awarded the ABA/BNA Award for Excellence in the Study of Labor & Employment Law. She is a graduate of New York Institute of Technology's Center for Labor & Industrial Relations where she received her M.S. with distinction, in Labor & Industrial Relations. She received her B.A. from S.U.N.Y. Potsdam, majoring in Industrial Labor Relations.

Since 1992, Pfadenhaur has been a professor in New York metropolitan area teaching graduate courses in Business Law, Employment Law, Human Resources, Alternative Dispute Resolution, Compensation & Benefits, and Organizational Management. She is currently Professor of Management at St. Joseph's College in Brooklyn and Patchogue, New York.


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Anna Tavis


Dr. Anna Tavis has pursued a global Talent Management and Learning career in business, academia and consulting. She is currently responsible for Talent Management, Organization Development and Learning supporting PineBridge Investments (Formerly AIG Investments) based in New York City. She is leading projects and organization change focused on the successful divestiture of the Asset Management unit from AIG. In her role, Anna supports leadership communications, organization redesign and employee reengagement and high potential retention initiatives.

Prior to AIG, Tavis led the organizational development function for Motorola in the Europe, Middle East and Africa regions based out of the UK. She later transitioned to be the Head of Talent Management for Nokia based out of Finland. She has worked extensively in Europe, India, Eurasia and the Middle East.

In the United States, Tavis was leading global  learning and development at United Technologies Corporation based in Hartford, CT. servicing over 215,000 employees in more than 70 countries.

In academia, Tavis served on the faculty at Williams College, Fairfield University, and Columbia University. She is currently an adjunct professor at NYU teaching graduate courses in Talent Management and Organization at the Department of Leadership and Human Resource Management.

Tavis was born in St. Petersburg, Russia, and graduated from Herzen Pedagogical University with a degree in languages and education. She completed her undergraduate education at Bradford University, UK and Dartmouth College, USA. She earned her MA and PhD in comparative literature from Princeton University and later received an advanced certificate in Business Administration from the University of South Carolina. 


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Kee Meng Yeo


Kee Meng Yeo, Director, Global Learning and Development at Amway, is a business-oriented human resources and organizational development executive who has worked with both domestic and global corporations for more than 25 years. Prior to joining Amway, Yeo was at Unilever and Johnson & Johnson, where he was responsible for conceptualizing and establishing Johnson & Johnson's first virtual corporate university, stressing collaborative learning and development worldwide. Before Johnson & Johnson, Yeo worked in a number of multinational organizations, including Pharmacia, Monsanto, Dow Chemicals and Olivetti. While he has spent most of his career in human resources and organizational development, Yeo also has experience in knowledge management and pharmaceutical marketing. He is an expert in strategic organizational change, talent development and global cross-cultural business communications, as well as design and implementation of technology-based talent development processes.

Yeo has co-authored a number of papers, including "The Patterns of Successful Dialogue" (Executive Excellence, May 1999) and "Cultural Transcendence as Strategic Advantage" (International Academy of Business Disciplines Conference, November 1997). More recently, he has published articles in CLO Magazine and ExecBlueprints and has been quoted in a several leading HR and Learning journals on learning and development. Yeo is currently serving on the Advisory Board of the Stevens Institute’s WebCampus and the Editorial Board of Training Industry Quarterly; he has also on the judging panel for the IQPC’s Corporate University Best in Class Awards for the past two years.


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Jenny DeVaughn


Jenny DeVaughn specializes in strategic corporate and professional growth via social media consulting.

Prior to starting her own consulting company, Social Precision, DeVaughn gained vast experience using social media as an Executive Recruiter. Her primary focus was to increase business and contacts, which was aided via social media initiatives. DeVaughn’s pay-it-forward approach has afforded great opportunities to work with non-profit organizations. She is actively involved with various Atlanta organizations and associations. She is the Executive Vice President of Member Services for the Society for Human Resource Management - Atlanta Chapter (SHRM-Atlanta); the Director of Career Advancement for the National Association of Asian American Professionals (NAAAP). She also serves on the sponsorship team for NAAAP Atlanta’s Chopstix for Charity as well as volunteers for the American Cancer Society. DeVaughn is a member of ProWIN, the Professional Women's Information Network. Additionally, DeVaughn participates in the

Recruiting Society of the Technology Association of Georgia (TAG), Legal Marketing Association (LMA) and the Association for Accounting Marketing (AAM).

DeVaughn has been recognized in the top five of the most connected in the metro Atlanta area with over 17,000 direct contacts on LinkedIn; featured in the Atlanta Journal-Constitution and the Atlanta Business Chronicle; featured on TV during the NBC 11 Alive News and is a frequent speaker at professional seminars on a variety of topics on “How to Use Social Media at the Workplace.”

DeVaughn received her Bachelor of Arts in Business Marketing from the University of Phoenix.


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Eric Winegardner


Eric Winegardner, VP of Client Adoption for Monster.com is a skilled Internet recruiter. Prior to joining the Monster team in March of 2004 he was an active and vocal customer for over six years. He spent three years as a recruiter in a niche Executive Search firm and five years responsible for the US Recruiting operations of a Fortune 500 Financial Services organization. Eric possesses a strong working knowledge of online tools and the impact of the Internet on the recruiting industry as a whole. In his current role, Eric is responsible for all client training and post-sale consulting services at Monster and speaks to thousands of human capital professionals a year on leveraging the changing recruiting landscape to hire and retain the best talent possible.   


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Allan Hoving


Allan Hoving is Online Community Director for HRiQ, the Human Resources IQ portal from IQPC. Hoving has over a decade of experience in high-value business content and services in print and online. He served as Online Community Leader for ExecuNet.com and launched its Executive Suite LinkedIn group. Prior to that, he was Managing Editor for HR Outsourcing Today, and Custom Publishing Director at Faulkner & Gray, a division of Thomson/Reuters. Hoving holds a Master’s degree in Interactive Communications from Quinnipiac University; he specializes in online communities and social media.


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Katherine Mehr


Katherine Mehr has been working in the news/media/publishing industry for over five years. Currently Mehr is the Publisher for Human Resources IQ, an online HR/training magazine and portal for sharing ideas, best practices and solutions within the business community.

Prior to Human Resources IQ Mehr’s roles included reporting for Long Island Newsday, Hicksville Illustrated News and the Westbury Times on local news, crime, politics and human interest/features. She then moved to the production side of the industry as a conference director for the International Quality and Productivity Center (IQPC), which provides business executives with tailored conferences, seminars and training. Mehr’s emphasis was in the pharmaceutical and human capital divisions.

Mehr earned a bachelor’s degree in journalism and communications from St. John’s University, Queens, NY. She has received numerous awards for her written work from the International Society of Poetry and the National Poets Society.


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