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Launching HR Self Service using .mobi: Mobile communications with your employees can use many different formats. For example: SMS, App on Device and USSD. A fourth option is the mobile format website, or .mobi, which many companies use very effectively to reach their external markets with products and services through a very flexible mobile channel. read more
January 8,2013 by Peter Alkema
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.mobi technology -
Delivering HR Technology on Mobile Devices: It's virtually guaranteed that your employees can already surf the internet, chat with their friends, network on social media or do their banking on their mobile phones. So why do they have to log on to their PC to access the HR tools and systems they need to manage their employment? Why is it that the technology inside an organization lags networking and mobile platforms in the social worlds of its employees? read more
July 19,2012 by Peter Alkema 0
Peter Alkema | Hr Tech Cents -
User Friendly HR Technology: HR self-service systems that are used by employees in large organizations need to be intuitive and user-friendly. This is because employees won’t be using them enough to build up sufficient skill to navigate the complex screens. Operational areas that support HR processes use back office HR systems more than 90 percent of the time so it is cost effective to train extensively and users quickly build up proficiency-– even if the screens are not designed for easy navigation. In a time starved business world, no one has time for frustration with technology and software firms that do not build front-ends with an inexperienced user in mind will decline. read more
May 29,2012 by Peter Alkema 0
Peter Alkema -
Achieving Automation with HR Technology: In previous articles, we looked at the five-pillar framework for how technology can support customer centric HR Shared Services. Mobile technology has also become a key enabler of new and convenient channels for self service HR processes. A further area in which technology can play a significant role is the reduction of costs through automation of processes. This article considers two aspects namely automation inside an HR Shared Services and also to support self service and line management HR processes. read more
May 14,2012 by Peter Alkema 0
Peter Alkema -
HR Technology in Layman's Terms – Pillar #4: Self-Service: Without self-service systems in place, employees have to phone the call center or trigger a manual process to get something done or query data about their remuneration. Many self-service HR systems allow users to customize their interfaces to suit their roles and even set up favorites if they regularly perform the same transactions. Importantly, the user screens should be intuitive and easy to navigate since employees will be casual users of the system and not build up much proficiency through frequent usage. read more
February 10,2012 by Peter Alkema 0
Peter Alkema | HR Tech Cents -
HR Technology in Layman's Terms– Pillar #5 Case Management: Central to any processing environment is the ability to track a task throughout its lifecycle with the aim of completing the task more efficiently. read more
December 21,2011 by Peter Alkema 0
Peter Alkema | HR Tech Cents -
HR Technology in Layman's terms – Pillar #3: Acquisition: This five-pillar service delivery model helps assess requirements and opportunities for HR Technology to deliver on the value proposition of a shared services model in a way that best meets the needs of its customers. This article looks at the acquisition technology component in layman's terms. read more
October 20,2011 by Peter Alkema 0
talent acquisition | shared services recruiting | peter alkema -
HR Technology-- In Layman's Terms: The first two articles in this column discussed the technology components that are critical in an HR Shared Services environment. The 5 pillar service delivery... read more
August 4,2011 by Peter Alkema 0
HR tech challenges | employee self service | company portal -
Making Cent$ of HR Shared Services Technology: Part II: Which of the requirements that we examined in part I is more important? Which requirements in the five pillars should receive the prioritized share of limited resources, time and budget? The three most prevalent functions in an HR Shared Service provide some insight. read more
June 28,2011 by Peter Alkema 0
Peter Alkema | HR Tech Cents | HR Shared Services Technology -
Making Cent$ of HR Shared Services Technology: Part I: This new column on HRIQ will examine human resource technology issues in the HR world of a medium to large enterprise. Leading edge thought... read more
June 13,2011 by Peter Alkema 0
HR Shared Services | HR Technology | HRSS
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