How to Improve In-House HR Service Delivery

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This FREE webinar was recorded on:
February 14, 2011
12:00 PM - 01:00 PM EST

If your organization’s HR efforts are hindered by the lack of budget and resources, this webinar will be a valuable 60 minutes of your time.

Learn how a multi-tier approach to delivering in-house HR services can actually help you improve HR Service Delivery – yet with fewer of your valuable resources and lower hard-dollar costs. This webinar will show you how employers are using this approach to:  

  • Reduce the time HR talent spends on administrative tasks from 70-80 percent  to as low as 6 percent
  • Drive employees to personalized, searchable “Tier 0” portal to answer their own HR questions 80-90 percent  of the time
  • Staff HR service centers with fewer reps handling higher call volume – and 80-90 percent  1st call resolution
  • Reduce hard-dollar HR Service Delivery costs by 20-50 percent


Join Kelvin Lovely, Enwisen’s HR Shared Services and HR Service Delivery Business Process Consultant, with 25+ years of consulting and hands-on experience leading major organizations through HR transformation and the establishment of world-class HR Shared Services operations for this important webinar.  Kelvin will be joined by Enwisen’s Barbara Levin, a frequent author and industry speaker on HR Service Delivery transformation, who will share examples of customer success stories.

Presenters:

Kelvin Lovely
Business Process Consultant
Infor Enwisen
Barbara Levin
Senior Vice President of Marketing and Customer Community
Enwisen
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
Sponsored By:
Enwisen Resource Center