HR Shared Services Trends – Ask the Expert

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Want to know the trends that are shaping the scope and funding of HR shared services initiatives?  What are today’s top performing organizations doing to improve their shared services operations – and how does yours stack up?  

Submit your questions in advance during the registration process and then join us at this 60-minute interview with HR Shared Services expert, Jim Farrell – a 20-year shared services practitioner, and Managing Director with KPMG.  Together with Shared Services author and speaker, Barbara Levin, Jim will answer your inquiries such as:

• Why are best-in-class organizations embracing a multi-tiered model for service delivery – and how has that model has shifted in just 5 years?
• What enabling technologies can help my organization accelerate its Service Center performance objectives?
• What’s the current thinking on hot topics – including virtual vs centralized centers, KPIs, and employee relations – and what impact do they have on my future direction?

Prepare your questions for Jim – to be submitted when you register below – and then tune on the day in to hear one of the most respected consultants in the Shared Services consulting industry share the best of the best’s secrets to success. 

Presenter:

Jim Farrell Managing Director KPMG

Jim Farrell is a Managing Director with KPMG.  He has nearly 20 years of experience in leading organizations through the complexities of HR Transformation and HR Shared Services deployment and operations. Prior to KPMG, Jim was the Chief HR Officer for the State of Michigan.  Jim is a member of the International Public Management Association and serves on their executive committee and certification board and has served as adjunct instructor for the MPA program at Northern Michigan University and as a guest lecturer on leadership for Michigan State University’s School of Hospitality Business. Additionally, he has authored several articles for HR publications and has frequently given speeches on various HR topics.

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