Whitepapers

For years, enterprises have been striving to ensure that employees can productively collect, update and access information where and when their work takes place. The fact that an increasing amount of work takes place away from a traditional desk—whether at a customer site, airport, home, coffee shop or conference room—means that the increasing usability and reliability of mobile devices has led to widespread deployment. Organizations are leveraging smartphones and tablets to extend HR data and processes, spawning new thresholds of efficiency, decision-making and competitive advantage. This Research Report by Bloomberg Businessweek for SAP provides new insights, examples and data on how mobility is impacting enterprise applications, data and processes, with a particular focus on human resources applications. learn more

Tags:   SAP | Bloomberg | HR Technology

At most organizations, the workforce is both a significant expense and the most important asset. In order to manage the workforce appropriately — and in turn to serve the business as a strategic partner — HR needs to implement consistent, integrated, and flexible processes and systems. In effect, HR needs to implement best practices that are supported and facilitated by integrated, robust systems. This research will describe how, by establishing best practices that are supported with technology, HR will achieve greater efficiency (by reducing the burden of handling administrative tasks) while delivering strategic value (by equipping managers with the right information at the right time) to the organization. learn more

Tags:   strategic HR | HCM | SAP | IDC | strategic business partner | HR Technology | Business Strategies

Since 1928, Brookshire Grocery Company (Brookshire’s) has adhered to a “people first” operating philosophy that has helped the company grow to more than 150 supermarkets, 3 distribution centers, and approximately 13,000 partners (employees). To support this growth, Brookshire’s wanted to retire its disparate legacy software applications and integrate all of its business processes and data on a unified software platform. Brookshire’s selected the SAP® Business Suite applications. This whitepaper outlines Brookshire's multiphase implementation of the software and how their decision has allowed them to better service their customers. learn more

Tags:   Brookshire's | HR technology | Hr software | improving business processes | streamlining HR | automatic HR | human capital management | Business Strategies

Although early customers of human resources outsourcing (HRO) are moderately satisfied, many are not achieving the benefits they expected from these deals. Among them are transforming HR into a strategic function, improving business results and enabling innovative process improvements.Learning from the experience of satisfied HRO customers, it’s clear that improving the situation requires both buyers and service providers to view the relationship as a true partnership. This report is based on interviews with HRO practitioners, as well as forward-thinking consultants and industry analysts, who discussed the financial and strategic value that companies may achieve from HR BPO and—most important—what needs to be in place to reap those rewards. learn more

Tags:   HR Outsourcing | SAP | HRO BPO | strategic HR | HR Technology

Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. While software licenses and maintenance typically represent no more than 3% to 5% of a BPO provider’s total cost, they directly drive process automation that immediately impacts the cost of operations. Technology drives the BPO cost structure in three ways: it enables economies of scale, supports sustainable process optimization, and makes labor arbitrage possible by connecting and controlling remote location workflows. This whitepaper will discuss how organizations can balance their needs for personalization and standardization of outsourced processes by creating the capacity to design process and IT implementation jointly. learn more

Tags:   BPO | Business Process Outsourcing | process automation | SAP | HR Technology

Talent acquisition is at the heart of talent management for many organizations. From the days of medieval guild apprenticeships to help wanted classified ads to modern job boards and social networking practices, organizations have been working to make the process of finding, hiring, and deploying new employees better. The goal is not only faster, easier, cheaper process, but one that also delivers better quality candidates. The rise of automated recruitment technology has helped organizations make great strides toward this goal. Based on over 400 survey respondents to Aberdeen's August 2010 Talent Acquisition Strategies study, this research brief will show the impact of automation on both quality of hire and quality of the hiring process. learn more

Tags:   recruitment | recruitment technology | HR automation | SAP | Aberdeen | HR Technology

In November and December 2010, Aberdeen Group surveyed nearly 450 organizations in order to determine Best-in-Class practices in Human Capital Management (HCM). Data analysis from that study, The 2011 HR Executive's Agenda, showed organizations that integrate workforce and business performance data into their analytics tools are nearly three times as likely to achieve Best-in-Class performance results as those that don't. This research will examine the use of workforce analytics tools and the capabilities exhibited by Best-in-Class organizations to align workforce strategies with business objectives. learn more

Tags:   workforce analytics | HR technology | human capital management | SAP |