Partnering Baby Boomers with Gen Y’s to Execute Knowledge Transfer in the Workplace

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“What happens when the current workforce of registered nurses, 50 years and over, exit the workforce? Will the loss of knowledge be devastating to organizational performance and productivity? What are the implications for quality and patient safety?”¹

As generations move closer to retirement, more is lost than just the years of experience of those seasoned employees. There is a potential to lose knowledge in the workplace that will sustain the performance of the organization.

Furthermore, there is a potential to lose the skills of those highly educated workers, resulting in a labor shortage because of the difficulty to fill those roles.

The key is to be able to transfer the knowledge of those experienced employees to the younger generation that is entering the workforce to continue the efficiency of the organizational operations and objectives.

Karen Hill, Vice President and Nurse Executive for Central Baptist Hospital, discusses with Human Resources IQ how to partner Baby Boomers and Gen Ys to execute knowledge transfer in the workforce.

This presentation will:

• Identify the characteristics and work ethics between all generations
• Determine individuals within your workforce who have knowledge critical for success
• Suggest models for sustaining a highly skilled workforce within your organization
• Communicate strategies for measuring the success of initiatives to successfully transfer knowledge between generations 

1.“Mitigating Knowledge Loss; A Strategic Imperative for Nurse Leaders” (Bleich, M. et al., JONA, (2009)

Presenter:

Karen Hill Vice President and Nurse Executive Central Baptist Hospital

Karen Hill is the Vice President and Nurse Executive for Central Baptist Hospital. Hill presents nationally, focusing on topics of leadership development, intergenerational workforce concerns and retention of nursing staff, among other areas of expertise. She has been published in Nursing Management and is a columnist and member of the Editorial Board of the Journal of Nursing Administration and of Reflections. She is a member of the Board of Commissioners of the NLNAC.

Hill received her Associate degree, Bachelor’s and Master’s degrees in nursing from the University of Kentucky. She is currently enrolled in the Doctorate of Nursing Practice program at the University of Kentucky. Certified in Nursing Administration, advanced, and a Fellow in the American College of Healthcare Executives, Hill has received multiple honors and awards, including selection as a Robert Wood Johnson, Executive Nurse Fellow in 2000. In October of 2005, Central Baptist Hospital was recognized as a Magnet Facility.

Hill was one of the six authors of the RWJ project “Wisdom Works: The Retention of the Older and Experienced Nurse,” published in 2006 and the current project “Mitigating Lost Knowledge in the Nursing Workforce” published in JONA in April of ‘09.

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