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All Aboard: Embarking Employees On the Flight of Their Life
With affordable fares and stellar customer service, Southwest Airlines has made a name for itself in an industry that has had more than its share of setbacks. The company’s success is attributed to its employee-centric culture, or what the Director of Onboarding, Cheryl Hughey, calls “the Southwest Way.” Hughey and her team have sparked industry-wide curiosity about why customers and em....more |
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Author: Cheryl Hughey Tags: Orientation | Onboarding | New Hire |
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Global Succession Management at Amway: Moving Away From Being Another Replacement Planning HR Bureaucracy
The management of leadership succession in many organizations is often at best treated as another “check the box” exercise line leaders go through to get HR “off their backs.” Worse, it is sometimes a purely mechanical process that allows leaders to feel they have fulfilled their obligations of treating “people as the most important asset” because they have spent time ide....more |
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Author: Kee Meng Yeo Tags: leadership replacement | succession management | talent development |
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Not Just a Food Chain: Len Jillard Talks Leadership and Employee Appreciation at McDonald's Canada
McDonald’s Canada is not just an excellent brand. The company also recognizes its number one resource—it’s people. Len Jillard has seen this first hand. When he joined McDonald’s Canada as the Senior Vice President of People Resources and Chief People Officer in 2005, he brought with him a wealth of knowledge that he developed from working through all levels of McDonald’s ma....more |
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Author: Len Jillard Tags: reward and recognition programs | benefits | work-life balance |
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A New Career Development Tool at Canadian Pacific
Canadian Pacific, founded in 1881, was Canada’s first transcontinental railway and is one of seven Class I railways in North America. In 2007 Canadian Pacific launched “Career Tracks,” a new career development tool for our non-union employees. For employees, Career Tracks is an online resume of what they want to reflect back to the company in terms of their leadership experience and their....more |
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Author: Greg Holsworth Tags: Canadian Pacific | Career Development Plan | Greg Holsworth |
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How to Change the Game
How do you gain competitive advantage in the war for talent? Is it through new software, a larger human resources budget, process improvement or paying above market? Peter Drucker gave us a clue when he said advantage doesn’t come from managing change—it comes from inventing the future. Change the game in your favor. How to Change the Game There is a direct relationship between ....more |
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Author: Dr. Jac Fitz-enz Tags: Peter Drucker | performance management | Dr. Jac Fitz-enz |
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A Workforce Capable to Grow With GE
Outsourced Team Members Want Careers, Too Why Outsource the Human Resources Function? There are many reasons companies choose to outsource work and the most frequent reason is the work is not or should not be in the company’s core competency. Perhaps the work is better performed by an organization specializing in this service. Sometimes the decision is made to distance the company fr....more |
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Author: John Blowers Tags: human resources information technology | John Blowers | human resources information systems |
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