Obtain the latest trends and developments in HR shared services, including HR outsourcing, HR transformation, HR service delivery and business process management.
With great talent becoming harder and harder to attract and maintain, employee recognition remains important for organizations of all sizes. Staying on top of the latest employee recognition program trends can help you retain your best talent. Here are some of the trends to watch out for. Full Article »
Dean Czuma, Head of Global Shared Services at McKinsey & Company, discusses optimizing governance and developing continuous improvement and talent programsnacross the enterprise. Full Video »
Donna Nelson, Director of Associate Shared Services for ANN INC. joins HRIQ to explain why it is so important that the model, scope and objective of HR shared services is laid out and understood. Nelson shares the organization's other strategies implemented in orderIn order to ensure a smooth transformation, including: 1. Developing a Full Podcast »
In previous articles, we looked at the five-pillar framework for how technology can support customer centric HR Shared Services. Mobile technology has also become a key enabler of new and convenient channels for self service HR processes. A further area in which technology can play a significant role is the reduction of costs through automation of processes. This article considers two aspects namely automation inside an HR Shared Services and also to support self service and line management HR processes. Full Column »
"The world of service delivery and technology is perhaps the most ever-changing in the industry of human resources. Our goals and timelines are most often measured in weeks and days; our margin for error is nonexistent." Full Whitepaper »