Videos

Learn how Kellogg added value to employees, improved business margins and increased employee/manager self-service all by transforming their HR service delivery. view now

Beth Susman, Vice President of HR for Quintiles runs a mature shared services center with a long history. Susman shares her center's story, including how it was implemented and which functions she currently uses it for. view now

Chuck Hopper, Vice President of Shared Services for Covance discusses the decision making process behind adopting shared services at Covance. view now

Intel has a mature shared service center and began their HRSS journey with a clear mandate from the senior-level. Jeana Kats and Eric Harding speak with HRIQ about how they facilitated the shift and what this entailed. view now

VMware has experienced a lot of overnight success with the launch of their global shared services center. Amy Hanlon-Rodemich, Director of Global HR Shared Services, shares what VMware truly executed and planned well, including some of the lessons learned and key things they would have done differently from the get-go. view now

Technology has never been more conducive to supporting the HRSS model. Today's new options have significantly strengthened the business case for a next generation model -- playing an increasingly critical role in managing HR business processes and delivering services. view now

What are some preliminary points you need to consider when weighing outsourcing vs. HR Shared Services? Nick Scobbo, Vice President of HR Shared Services at Houghton Mifflin Harcourt, discusses the pros and cons of each HRSS and outsourcing HR functions. view now

How does a company know when it's the right time to expand and bring new functions into the shared services center? Janie Lunday, Director of HR Shared Services for NEC Corporation speaks with Alexandra Guadagno, Editor for HRIQ. view now

Editor’s Note: This webcast is an overview to Richard Bye’s session “Evolution of Shared Services: Dell’s Progression from a Country Model to a Global Shared Services Center”” at IQPC’s HR Shared Services and Outsourcing Summit. view now

Editor’s Note: This webcast is an overview to Rich Buchman and Charles Hannabarger’s Workshop “How to Use the Balanced Scorecard & Dashboard for HR Shared Services”” at IQPC’s HR Shared Services and Outsourcing Summit. view now

Shared Services is a centralized organization in-house or outsourced that provides a common set of services for a group of customers. It has become more of a necessity for organizations as there are great benefits, such as increasing productivity and reducing costs to gain as a return. view now