Shared Services in a Large, Diverse Corporation - How Northrop Grumman Successfully Implemented HR Shared Services And Continues To Increase Value

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This webinar will highlight Northrop Grumman's keys to a successful HR shared services implementation and how they continue to improve performance while reducing costs. Northrop Grumman Corporation started theirHR shared services journey in mid-2007. The HRSC is now serving approximately 90,000 employees across the U.S.

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This webinar will feature Judy McFarland, VP HR Shared Services, HR&A Process and Technology, and Mission Assurance as she describes the challenges and solutions she and her team tackled in this implementation. She will also outline ways that they have continued to improve services and reduce costs.

• How policies and processes were harmonized in a large, diverse corporation
• How change management factored into all activities
• How organization structure, staffing, processes, supporting technologies, and employee training were refined to improve services and reduce costs
   

Presenter:

Judy McFarland Vice President HR Shared Services, HR&A Process and Technology, and Mission Assurance Enterprise Shared Services Northrop Grumman

Judy McFarland is vice president of Human Resources Shared Services, HR&A Process and Technology, and Mission Assurance for Northrop Grumman.

Judy is responsible for program management and overall leadership of key companywide human resources systems. She led the enterprise initiative to harmonize the primary HR processes and policies that were previously specific to each sector within the company. In addition, she led a cross-functional team that designed, developed and opened the doors to an HR Service Center (HRSC). Today the HRSC is processing core HR transactions for nearly 90,000 Northrop Grumman employees and managers.

In January 2010, the company created HR Shared Services to encompass the HR Service Center and the newly established Enterprise Security Shared Services, chartered to provide DoD Security Clearance Processing and Pre-employment Investigations (PEI) support in a phased enterprise implementation. Judy also leads the company’s HR&A Process and Technology function, responsible for developing and implementing an enterprise wide HR systems architecture and management of all HR systems.

In June 2010, Judy accepted oversight of Mission Assurance (MA) for ESS. In this role, she leads the development of standards, assessment and monitoring of the health of ESS programs and processes, and capturing and reporting vital performance data in a consistent way across the ESS organization.

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Report Abuse   Rajendran 03/14/2012 9:28:38 AM EDT I got it right path and its fabulous & grate Replies (0) Post a reply Sign in or Sign up to post a comment

Report Abuse   Rajendran 03/14/2012 9:28:35 AM EDT I got it right path and its fabulous & grate Replies (0) Post a reply Sign in or Sign up to post a comment