The Evolution of Reference-Checking into a Strategic Hiring Solution
Research from SHRM shows that 96 percent of human resources professionals check references, yet less than 25 percent of those checks are able to produce adequate information beyond employment verification. What happened to reference-checking? This session will examine where the reference-checking function has come from in the past – when it was a hiring formality that was checked-off and completed over the phone – to its evolution now as an opportunity to collect 360-degree feedback that predicts performance and retention. Learn how technology has introduced a way for talent acquisition professionals to capture behavioral feedback from five references in two days for each job candidate, and how to avoid the 10-15 percent of candidates who score low with references. Also, see an overview of how this technology infuses consistency, reliability and validity into each reference-check and obtains scores that identify developmental needs of candidates.
What will participants learn?
- How to improve quality-of-hire by avoiding 10-15 percent of candidates who score low with references
- How to capture behavioral feedback from 5 references in 2 days for each candidate
- How to infuse consistency, reliability and validity into each reference-check
- How to identify developmental needs of each candidate
- How to provide information to hiring managers that influences decisions
Vice President – Field Operations
Jack has over 23 years experience driving sales and go-to market strategies for technology companies. Prior to joining SkillSurvey, he held the position of Vice President and General Manager of SumTotal Systems’ international operations. In that post, he was responsible for driving strategy, sales and support for SumTotal partners specializing in business process outsourcing, systems integration, OEM and content development. Kramer has earned kudos at both start-ups and publicly traded companies for turning around poorly performing teams, revamping processes and supercharging sales.
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