The Evolution of Reference-Checking into a Strategic Hiring Solution
Research from SHRM shows that 96 percent of human resources professionals check references, yet less than 25 percent of those checks are able to produce adequate information beyond employment verification. What happened to reference-checking? This session will examine where the reference-checking function has come from in the past – when it was a hiring formality that was checked-off and completed over the phone – to its evolution now as an opportunity to collect 360-degree feedback that predicts performance and retention. Learn how technology has introduced a way for talent acquisition professionals to capture behavioral feedback from five references in two days for each job candidate, and how to avoid the 10-15 percent of candidates who score low with references. Also, see an overview of how this technology infuses consistency, reliability and validity into each reference-check and obtains scores that identify developmental needs of candidates.
What will participants learn?
- How to improve quality-of-hire by avoiding 10-15 percent of candidates who score low with references
- How to capture behavioral feedback from 5 references in 2 days for each candidate
- How to infuse consistency, reliability and validity into each reference-check
- How to identify developmental needs of each candidate
- How to provide information to hiring managers that influences decisions
Executive Vice President – Field Operations
Jack Kramer is the Executive Vice President of Field Operations with SkillSurvey, Inc. He is an expert at leveraging technology to drive behavioral reference-checking programs and modern-day talent acquisition strategies, and has helped human resources leaders at organizations of all sizes improve their quality-of-hire and increase their recruiting efficiency.
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