The Road to Successful Shared Services Implementation: A Q&A
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In this Q&A, AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO, discuss the one thing that organizations overlook when implementing shared services, balancing organizational excellence and delivering on customer requests, and the future of GBS organizations. They also share their priorities for 2016-2017 and what they are looking forward to about the 11th Annual Shared Services and GBS Exchange.
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