Articles

HR departments have become more innovative in the way they deliver training, and in doing so have managed to demonstrate value through good theory and practice, rather than simply throwing money at the learning and development program. Read more

I’m a scholar of distance learning, so I understand how courses like these came to be. Generally speaking, they were made by innovative people with good intentions and deliberate planning. And even though courses like these still get made, I know that improvements have been made. Designers and developers have implemented revisions to temper the 7 deadly eLearning sins. A lot of eLearning has been fixed. And so much fixing has led me to ask this question: How much of our training resources and time should be spent fixing broken eLearning? Read more

There are around 198,000 people working in the social services in Scotland and this workforce continues to grow despite the recession. Most of these employees work in small to medium sized organizations - many in micro-organizations with less than 10 employees. With this comes a lack of infrastructure in terms of HR, learning and development and ICT support. Read more

Complexity in today’s workforce, new technology investments, economic pressures, talent as a competitive edge, aligning the people strategy with the business strategy and many other reasons are driving a change in HR to be information-savvy. This has turned workforce analytics to the hottest topic in the HR technology arena, but this change has also created confusion as to how best to proceed to make programs to implement workforce analytics successful. Read more

Organizations are stepping up their investment in training. According to new figures from Bersin & Associates, budgets for learning development rose to $800 per learner in 2011, a 9.5 percent increase on 2010, as businesses in the United States looked to fill their skills gap. Read more

CVS Caremark's turnover data told the key business partners that something was wrong-- but obviously not at the root of the problem. So the organization employed a cross functional team of senior leaders, HR, Finance, Communication and Project Management partners to work on various facets and get to the bottom of the issue. Nadine Rastelli, Talent Acquisition Director at CVS Caremark, shares how CVS Caremark reduced turnover from range of 95-125 percent to 35 percent in less than 2 years. Read more

"As educators, we cannot reasonably expect that we can take corrective steps in a course simply by looking at test scores at the end of a course. Testing throughout training must be done early and often. We have discovered at Humana that metrics and success are not a one size fits all effort, and that planning efforts at the front end of any project will pay great dividends when designing and delivering meaningful and actionable metrics." Read more

One of the things that holds true for recruiters everywhere is that positions show up on our doorstep that on the surface seem impossible to fill. When faced with such difficulties a recruiter can go down one of three paths – to go “Scotty,” to go “Dr. Evil,” or to go “MacGyver.” Read more

A major question that HR professionals are being asked is about their return on investment, which is where analytics is playing such an important role. Read more

In this exclusive HRIQ interview, Peggy O'Brien, Vice President of the Learning and Performance Center at Covance, shares her company's strategies for aligning employee development with the business goals, how to measure the viability of learning programs, and more. Read more

Although learning professionals operate within a business structure, we have not been traditionally seen as business savvy or having much business acumen. However, if we can “walk the talk” of business operations -- acquire sufficient business acumen -- we will both portray and impact our organization’s financial growth and lend legitimacy to the administrative and operational functions learning brings to an organization. Read more