About this Podcast...
Shared service centers are changing more than the way HR delivers service: many companies are achieving improved business processes and customer-valued outcomes through enhanced talent management and other initiatives. Much of this success is due to HR’s strategic alignment with business operations.
HR Today talks to Abhishek Argawal, Head of Talent Acquisition and Workforce Planning at MGL Americas. Argawal talks about some of the new initiatives that HR is able to deploy as a result of their shared services center at MGL.
This podcast will discuss:
- How have HR activities been reorganized within your business since the implementation of your shared services center.
- How MGL uses company's service center make effective use of customer service feedback.
- How to ensure that your shared services are fitting your unique business need.
- Systems in place to communicate, measure and track performance of the organization.
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About Enwisen Resource Center
Enwisen is the leader in Software-as-a-Service solutions that help employers provide better HR Service Delivery – with fewer resources and lower costs. Enwisen's HR Service Delivery Suite includes solutions for HR Shared Services, including a personalized, searchable HR Portal/Knowledgebase and HR Case Management tool; Onboarding; and Total Rewards. Enwisen's HR Portal/Knowledge also is used by many employers as its employee portal, or deployed in conjunction with tools such as SharePoint to create and maintain effective HR portals.
Hundreds of employers have utilized Enwisen's HR Service Delivery and HR Shared Services solutions to apply a multi-tiered approach to HR Service Delivery (for more information on this approach see the Multi-Tier whitepaper here in the Resource Center) to transform HR – realigning resources and saving hard dollars. According to Gartner's 2008 “Multi-Tier Approach to HR Service Delivery” report, employers deploying this approach can reduce their HR Service Delivery costs by 20-50 percent.
Enwisen has produced measurable results for employers of all sizes and industries, including Unisys, Nissan North America, Hershey Entertainment & Resorts, Embry Riddle University, Fox Entertainment, ConAgra Foods and more.
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Presenter: Kelvin Lovely -
Presenter: Kelvin Lovely -
Presenter: Kelvin Lovely
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Contributor: Michelle Grant -
Contributor: Michelle Grant -
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Contributor: Melanie Lougee -
Contributor: From the HRIQ Editorial Desk -
Contributor: Les Gil -
Contributor: From the HRIQ Editorial Desk -
Contributor: Kenny Corbin -
Contributor: Michele Adamson -
Contributor: From the HRIQ Editorial Desk -
Contributor: Karen Francks -
Contributor: Barbara Levin -
Contributor: Barbara Levin -
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Contributor: Courtney Jackson
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Contributor: Peter Alkema -
Contributor: Peter Alkema -
Contributor: Peter Alkema -
Contributor: Hirra Pervaiz -
Contributor: Peter Alkema -
Contributor: Hirra Pervaiz -
Contributor: Peter Alkema
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Contributor: Alexandra Guadagno -
Contributor: Katherine Mehr
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